What These Terms Cover and How They Apply
When you create a juan369 account and interact with our lobby — whether browsing live baccarat tables, crash games, or depositing through GCash, Maya, or InstaPay — you enter into a binding agreement with us. These terms cover your account access, how transactions are processed, what
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data we collect and retain, and the conditions under which your account can be suspended or closed. Eligibility to use the platform depends on your location and local law. We do not make blanket guarantees about availability; if local regulation restricts access to online casino services
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in your area, those restrictions apply to you. Payment transactions processed through GCash, Maya, or InstaPay are governed both by our internal policies and the terms of those respective payment providers. Any dispute about a transaction must be raised through our official support channel first before
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escalating to the payment provider. Account data you submit — including your mobile number, wallet details, and identity verification documents — is collected for compliance and account security purposes. We retain that data in line with applicable data protection obligations. Changes to these terms are communicated
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through a notice on your account dashboard before they take effect.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.